General Assistant 9037 | 18 month fixed term contract until 31 March 2027 | £25,185 per annum (Scale C) | 37 hours per week | Millennium Library An exciting opportunity has arisen for a full-time General Assistant to join the People from Abroad Team. The post is based with a social work team providing support to migrants and their families who require social services support and assistance.  This includes refugees who are resettled to Norfolk as part of the UK Resettlement Programme. Our General Assistants provide a vital role in welcoming families to Norfolk, working as part of a mixed-skills team, including volunteers, providing specialist services across the county to migrants and refugees.Duties include, to be responsible to the Warehouse and Logistics Coordinator, to furnish and maintain domestic properties including ongoing maintenance. To carry out tasks allocated by the Warehouse and Logistics Coordinator or the Service Business Manager, such as collecting donations, moving furniture into properties, DIY and property repairs/maintenance, safety checks and generally helping with practical tasks and other duties.Appropriate physical strength is needed to lift and move materials in and out of a van on a daily basis from bedside tables to, fridge-freezers, wardrobes and washing machines. You will also need a full clean GB driving licence and experience driving long-wheelbase vansYou will need a positive, creative and non-judgmental approach. Experience of working with migrants, asylum seekers, people from other cultures and in using interpreters is helpful. These are some benefits you can enjoy by working for Norfolk County Council:  Competitive salary Generous holiday entitlement  Health and Wellbeing services including fast-track physiotherapy and a free counselling service Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.   Financial benefits such as: ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.    A  Blue Light card for Fire Service and Social Care Workers Relocation expenses (where applicable) An advance of your expenses if you travel for work Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions. Tax efficient ways of getting extra pension and new bikes Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility) A payment if you refer someone you know to a hard to fill job   Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. You can also find information on our Terms and Conditions here.  Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.  We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.    Redeployment closing date: 20 October 2025 at 23:59All other applicants closing date:  28 October 2025 at 23:59 nWe have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage.  Our economy is growing and driven by innovation in a number of sectors, including energy and food.  We also have ambitious plans for new housing and a building programme for schools across Norfolk.  Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate.

We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county. We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation. We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.
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