Early Help Community Worker – South | 10166 | Permanent Contract | 37 hours per week | £32,061 to £33,699 per annum | Grade G | South Norfolk 

Do you have a good knowledge of issues impacting families and pathways of early help support? 

Do you have experience of capturing conversations and sharing information, advice and guidance to meet a family’s needs? 

Are you confident using IT packages such as Teams, SharePoint and caseload management systems? 
 

We are looking for an Early Help Community Worker to join our small but busy team in South Norfolk, working in various locations across the district.

This is an exciting opportunity to join the Communities & Partnerships team within Norfolk County Council’s Children’s Services as part of a dedicated link into the new Family Hub arrangements for Norfolk. The role is full-time (37 hours per week) covering South Norfolk.  The role involves telephone and face-to-face contact with families. 

You will be working alongside local partners, district community programmes and initiatives to support the needs of families with an age range of 0-19 and up to 25 for those with Special Educational Needs

You will be required to:

• Provide support to children, young people, and their families as part of Norfolk’s Family Hub Network, working collaboratively with partners to support the development of Community place-based service offer that responds to local need.
• Work with local organisations and families in communities, helping them build community led provision and peer to peer support enabling more families to access locally available support at the earliest opportunity.  
• Assist with identifying children, young people and families within the community that require support and initiating the most appropriate early help response, providing access to the local early help offer or initiating early help assessment and planning where required
• Build on our strong existing work around relationships and relational practice, extending the reach of our whole family practice across the whole range of services that are part of Family Hubs.

You will need to be able to travel for work and operate from a range of locations across the district.
 

Appointment will be subject to a satisfactory Enhanced Disclosure and Barring Service check to assess the suitability of candidates to work with children or other vulnerable groups.
 

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria.

For an informal discussion regarding this vacancy please contact Sarah Agger (Community and Partnerships Manager) on 01603 704072 or email sarah.agger@norfolk.gov.uk 
 

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement 
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need. 
• Financial benefits such as:
  • ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.   
  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.

  • Tax efficient ways of getting extra pension and new bikes

  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)

  • A payment if you refer someone you know to a hard to fill job

You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.  

Redeployment closing date: 26th April 2026

All other applicants closing date: 4th May 2026

Interviews to take place on Thursday 7th May 2026

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