Support for Success Practitioner – Housing Support Lead | 11133 | Temporary Fixed Term Contract / Secondment Opportunity until end of May 2027 | 37 hours per week | £33,119 to £34,811 per annum | Grade G | County Hall, Norwich

To apply, you must download a Norfolk County Council application form >> Here << and attach it to your online application.    

This is an exciting opportunity to join a successful team which makes a real difference to the lives of children and young people in Norfolk. 

We are looking for a Housing Support Lead (fixed term or secondment to 31/05/27 in the first instance) who will work in partnership with social care professionals and housing providers to prevent homelessness and improve housing outcomes for children and young people unsuitably housed or approaching a planned transition.   

This will include: 

• Provide thorough, professional and timely housing advice to parents/carers, young people and practitioners  

• Build good working relationship with local landlords, registered providers and local housing authorities. 

• Providing outreach tenancy support for young people and families identified as ‘at risk’ of losing their tenancy  

• Reducing the number of children and young people in unsuitable and temporary accommodation  

The Housing Support team aims to: 

• Reduce the number of children and young people in unsuitable/insecure accommodation. 

• Ensure Children’s Services spend on housing is appropriate and targeted. 

The role can include travel within Norfolk, and you will need to be responsible for your own travel arrangements (mileage paid in accordance with the expenses procedure).  Your work will include direct work with young people and families, including working in family homes. 

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria.

If you wish to have an informal chat about this role, please contact Sharon Matthews (Team Manager) via email sharon.matthews@norfolk.gov.uk

To apply, you must download a Norfolk County Council application form >> Here << and attach it to your online application.  

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement 
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need. 
• Financial benefits such as:
  • ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.   
  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.

  • Tax efficient ways of getting extra pension and new bikes

  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)

  • A payment if you refer someone you know to a hard to fill job

You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.  

Redeployment closing date: 23 September 2026 at 23:55

All other applicants closing date: 1 October 2026 at 23:55

nWe have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage.  Our economy is growing and driven by innovation in a number of sectors, including energy and food.  We also have ambitious plans for new housing and a building programme for schools across Norfolk.  Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate.

We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county.

We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation.

We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.
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