Schools Appeals Administrator | 9748 | Permanent Contract | 37 hours per week | £28,598 to £31,022 per annum | Grade F | County Hall

​We are seeking a person to undertake the work of the School Appeals Administrator working as part of the School Admissions Team within Children’s Services.  The post holder needs to organise and co-ordinate school appeal hearings and exclusion reviews within a timely manner and previous experience of this type of work is essential. 

You will need to have an organised, methodical approach to your work and demonstrate the ability to be very flexible and react to changes as these occur recognising you will be the point of contact for panel members, appeal clerks, parents and schools.

The post holder will need to collate all paperwork and distribute to the Panel members and attendees being fully aware of the requirements of Data Protection.

You will work alongside the School Admissions team and will undertake appropriate duties in this area of work too, so you will need to demonstrate a degree of flexibility.

You will need to have an excellent telephone manner, work under pressure and, at the same time, work accurately with attention to detail. 

For an informal conversation about this vacancy please contact Andrew Ridgway on 01603 303370.

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria.

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement 
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need. 
• Financial benefits such as:
  • ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.   
  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.

  • Tax efficient ways of getting extra pension and new bikes

  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)

  • A payment if you refer someone you know to a hard to fill job

You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.  

Redeployment closing date: 29 January 2026 at 23:55

All other applicants closing date: 8 February 2026 at 23:55

Interviews are scheduled to take place during week commencing 23rd February 2026 at County Hall, Norwich.

nWe have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage.  Our economy is growing and driven by innovation in a number of sectors, including energy and food.  We also have ambitious plans for new housing and a building programme for schools across Norfolk.  Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate.

We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county.

We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation.

We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.
n