- Suffolk County Council
- Address: Endeavour House, Ipswich, Suffolk IP1 2BX, Hybrid working
- Salary: £34,434 per annum (pro rata)
- Hours: 18.5 per week, Flexible working options available
- Contract: Fixed Term Contract or Secondment to 31 March 2027 due to funding
We’re focused on making a meaningful difference to communities across Suffolk.
How? By listening to our people, learning from what they say and creating a culture of mutual respect, where everyone works together to achieve great things.
As a Homes for Ukraine Project Officer in the Inclusion, Homes for Ukraine Team, you’ll be as keen to collaborate and build a bright future as we are.
So, to make a positive impact, connect with us and connect with a fantastic career.
Reimagine the possibilities.
Your role and responsibilities
As a Homes for Ukraine Project Officer, you’ll travel across Suffolk, visiting Ukrainian guests and hosts, assessing needs, making referrals, signposting, and offering support. You’ll manage a caseload, create housing plans, and follow up with Ukrainians moving to independent accommodation. You’ll respond to queries from guests, hosts, and organisations, and support project work across the directorate. You’ll also engage and support public sector partners, develop contacts and relationships with colleagues and partners, plan and manage projects, facilitate relationships, and contribute to reports and data analysis. You’ll be a role model for Suffolk County Council’s WEASPIRE values.
On a typical day, you might:
- Undertake visits to hosts and Ukrainian guests anywhere within Suffolk, following health and safety processes.
- Identify the needs of Ukrainian guests, signposting or making referrals to other agencies to mitigate against harm.
- Identify potential safeguarding issues and escalate through appropriate channels.
- Liaise with hosts and guests via telephone and email.
- Support Ukrainian guests to move into independent living by providing resources and developing tailored accommodation plans.
- Update resource packs for use by the wider team.
- Ensure accurate and timely recording of interactions and activity.
- Take ownership of cases.
- Support project work as needed across the directorate.
You will need
- A qualification in a relevant subject or evidence of equivalent knowledge, skill, and experience gained in employment or learning.
- Passion for making a positive difference for Suffolk.
- Commitment to fairness and Equality, Diversity and Inclusion (EDI).
- Creativity, innovation, and openness to change.
- Strong collaborative skills and willingness to support colleagues.
- Experience and/or good knowledge of best practice and legislation relevant to the role.
- Project management and planning skills, with the ability to meet deadlines and manage priorities.
- Experience working with data and producing reports.
- Excellent communication skills, both written and verbal.
- IT skills, including Windows-based software, social media, and the Internet.
- Willingness to learn, grow, and bring fresh perspectives.
You can view a full list of requirements in the Job and Person Profile (Word). If you believe you can succeed in this role, apply, even if you don’t meet all requirements. We would appreciate the opportunity to consider your application.
The team
You’ll join the Inclusion, Homes for Ukraine Team within the Public Health and Communities directorate, whose mission is to work in partnership to build the foundations for Healthy People, Healthy Places, and Healthy Futures, and safer, stronger, more resilient communities in Suffolk. We’re proud to support the health and wellbeing of all people and all ages, ensuring economic opportunities benefit everyone and tackling inequalities. Our team values collaboration, diversity, and making a real impact through collective strengths.
Empowering Everyone
We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.
For more information
Please contact Julie Tillyard (she/her) for a casual conversation. You can contact her by either calling 01473 260684 or emailing julie.tillyard@suffolk.gov.uk
If you want to apply for a secondment, read the secondment policy first. Make sure you get permission from your current manager before submitting your application.
How to apply
Step 1 – Read the Job and Person Profile (Word).
Step 2 – Click ‘Apply Now’ to start your online application.
Step 3 – Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template (Word).
- How do you manage a busy and often unpredictable Workload to ensure good time management.
- Describe how you have used your Interpersonal skills to engage, build trust and resolve conflict whilst maintaining professional boundaries.
- Provide an example of how you have demonstrated working as part of team in times of changing priorities and busy periods to complete a task or project.
- Outline a situation where you played a key role in implementing a change or delivering a project as part of a team, including your role and what the outcome was?
Please note: Without a supporting statement, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.
For guidance on completing your application, please see our How to Apply page.
We value authentic applications that showcase your genuine skills and experiences, so we encourage you to present your own work and ideas throughout the process. You can also read our Using AI in Your Application and Interview guidance to understand acceptable and unacceptable use of AI. If AI is used inappropriately, your application may not be progressed.
Do you need any reasonable adjustments to help you to apply?
If you are disabled and/or have additional support needs, you can request reasonable adjustments. You can do this by contacting our Recruitment Team at recruitment@suffolk.gov.uk or 03456 014412. You can find examples of possible adjustments on our Reasonable Adjustment pages. If you’re invited to the next stage, you’ll have another chance to request adjustments.
Closing date: 11.30 pm, 30 March 2026.
Interview date: 13 April 2026.
Promoted as SPJ (Standard Plus Job) on Suffolk Jobs Direct.
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid
As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.
In return, you’ll enjoy:
- up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
- membership of a competitive Local Government Pension Scheme (LGPS)
- travel, lifestyle, health and wellbeing benefits
- performance-related annual pay progression, in addition to an annual cost-of-living pay increase
- training and encouragement to expand your knowledge
- a variety of career development opportunities across our organisation
- diverse and active staff networks
- flexible working options, with the right to request flexible working from your first day
Plus lots more!
If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).
