Practice Coordinator (Administrative Support) Family Help, Care & Protection Service | 10530 | Permanent Contract | 37 hours per week | £25,989 – £26,403 per annum | Grade D | Dereham

An opportunity has arisen for a highly motivated and well-organised individual to provide administrative support to the Family Help, Care and Protection service.  

In this role, you will provide support and assistance to operational Team Managers and Social Care Practitioners, enabling them to spend more time undertaking direct work with children, young people and families. 

You will have a high level of customer service, good organisational skills, with the ability to work to tight deadlines, prioritise work and problem solve.  

You will be able to communicate effectively at all levels, explain technical issues in plain English and have skills in analysing and interpreting data.  

Excellent keyboard and ICT skills in Word, Excel and databases are also necessary.  

You will have the ability to organise meetings, take and produce minutes.  

You will also have an awareness of data protection and information management. 

Effective operational support is a vital element to the success of Children’s Services. You will be committed to delivering a first-class level of support, proactive as well as positive, and will provide a focused, consistent business support service to managers and staff. 

You will be joining an established, supportive team and full training will be provided. 

For an informal discussion regarding this vacancy, please contact Georgina Leadley, Business Manager, on 01553 778046 or email georgina.leadley@norfolk.gov.uk   

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria.

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement 
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need. 
• Financial benefits such as:
  • ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.   
  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.

  • Tax efficient ways of getting extra pension and new bikes

  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)

  • A payment if you refer someone you know to a hard to fill job

You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.  

Redeployment closing date: 01 June 2026 at 23:55

All other applicants closing date: 16 June 2026 at 23:55

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