Housing Maintenance Team Leader
Team: Housing Property
Job Family: Advising M – CBG12
Salary: £46,142 – £51,356 per annum pro rata + £5,500 MRS per annum pro rata
Hours: 37 hours per week
Location: You will be expected to attend a CBC office location as often as needed to carry out your role, which will be no less than once per month.
Contract Type: Hybrid – Fixed Term Contract 9 months (Maternity Cover)
Closing Date: 7th November 2025
Interview Date: TBC
About the role
The Housing Property team delivers circa 20,000 responsive repairs each year alongside capital works to circa 5,500 homes, including boiler servicing and maintaining fire precautions, keeping residents safe in their homes, whilst complying with legislation.
As Housing Maintenance Team Leader, you will manager the delivery of maintenance and voids work (circa £6M per annum) to the councils Housing asset, considering current stock condition ensuring optimal and sustainable use of the asset.
Duties also include:Accountable for Health, Safety, and condition of council owned dwellings.Responsible for customer experience (repairs appointments, planning and scheduling of works in a highly dynamic environment, IT systems, data etc) Management, administration, and supervision of contractors delivering inspection, risk assessment, renovation, maintenance and timely void turnarounds to council owned dwellings.Ensuring collaborative working with contractors to deliver an excellent customer journey.
This exciting opportunity has arisen within the Housing Service where you will have the opportunity to make a difference to how we deliver our services and find your greatness helping the Council to achieve its ambition of being a more efficient and responsive Council.
With your passion and commitment, you will drive our customer’s experience across multi-channel platforms to exceed our customer’s expectations. You’ll be working in a fast paced, digitally focused, creative team which strives to put our customers first. You will display strong leadership skills to create an inspired team working environment based on collaboration, hard work and fun.
This is a busy responsive service area, and your knowledge will guide and motivate colleagues to work together and adjust to new ways of working. You will actively implement systems and process change and manage a programme of activity to drive improvements that will result in efficient use of resources and excellent customer services. You will take the lead on resolving complex issues and complaints, set rota’s and monitor KPIs.
Our Offer
We have a number of rewards and benefits available to our staff, to view these please visit our Rewards and Benefits page
Our aspiration is to be a truly flexible employer. We welcome discussion on location, hours and working pattern as part of the application process.
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You will be expected to demonstrate how you meet the key accountabilities and competencies detailed within this You will be expected to demonstrate how you meet the key accountabilities and competencies detailed within this Recruitment Pack
Our Competency Framework and Qualification Guidance are to be read in conjunction with our Recruitment Pack.
For an informal discussion about this position, please contact: April Lucas, Housing Maintenance Manager at April.lucas@centralbedfordshire.gov.uk or call 0300 300 5230.
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To maintain a fair and consistent approach for applicants, it is Central Bedfordshire Council’s policy to only consider applications made via our online application system and we therefore thank you for not submitting your application offline.
Our National Careers Service team offer a free monthly workshop covering CV writing and how to complete the statement sections of the Central Bedfordshire Council online application form. This MS Teams workshop is open to anyone from the UK and lasts around 1.5 hours. Please book your place here.
