- Suffolk County Council
- Address: Beacon House, Landmark Business Park, Whitehouse Road, Ipswich IP1 5PB – Hybrid
- Salary: £28,598 per annum (pro rata for part-time)
- Hours: 37 hours per week (part-time working considered)
- Contract: Permanent
This post is open to current Suffolk County Council staff on redeployment only.
We are committed to flexible working, so please read the Job and Person Profile to find out about the types of flexible working available for this role. We welcome applications from everyone. The Children and Young People’s Directorate (CYP) holds responsibility for ensuring the safety, well-being, and development of children and young people across Suffolk County.
As an Assessment Coordinator within CYP’s Make a Change Team, you will play a meaningful role in continuously enhancing service quality to create sustainable, positive impacts for vulnerable children, youth and families.
Reimagine the possibilities.
Your role and responsibilities
You will:
- have the ability to communicate and use your excellent organisational skills to effectively ensure assessments and reports are within the timescale
- manage data proactively, flag deadlines, whilst supporting colleagues to meet targets
- respond to statutory requests for information within set timescales, involving trawling databases and preparing responses for the manager
- help to drive quality assurance by supporting the team with the case management system
- proactively develop systems which will support and compliment the social work team
You will need:
- good organisational skills and ability to manage deadlines effectively
- skilled communicator who can positively encourage team performance
- confidence in using data bases
- good customer service skills
- to be able to manage your workload effectively
You can view a full list of requirements in the Job and Person Profile (JPP) (Word). If you think you have what it takes to be successful in this role, even if you don’t meet all the requirements, please apply. We would appreciate the opportunity to consider your application.
The team
The Make A Change Team offers a countywide service for children and young people who are at risk of or are victims of child exploitation. The team covers all areas of child exploitation, including concerns for child sexual exploitation, criminal and/or sexual gangs and groups, missing episodes, female genital mutilation, forced marriage, radicalisation and modern-day slavery.
The Harmful Sexual Behaviour Service within CYP works alongside social care teams to offer support and services to children who are showing worrying sexualised behaviours but are not subject of any court order, as those children are managed within the youth justice system.
The Positive Choices Team work with adults who have suffered the loss of a child through adoption or long-term alternative care. This team specifically works with parents to avoid repeat pregnancy and therefore trauma related to loss.
Empowering Everyone
We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report (suffolk.gov.uk)
For more information
For an informal discussion please contact Anna Abbott (she/her), Practice Manager, by calling 01473 263692.
How to apply
Step 1 – Read the Job and Person Profile (JPP) (Word).
Step 2 – Click ‘Apply Now’ to start your online application.
Step 3 – Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template.
- Describe a situation where you identified a gap or inefficiency in a system or process that impacted service delivery. What steps did you take to improve it, and how did it benefit your team or the people you support?
- Can you describe a time when you had to manage multiple deadlines across different systems or teams? How did you ensure everything was delivered on time?
- Tell us about a situation where you had to analyse a large dataset to inform decision-making or improve service delivery. What tools did you use and what was the outcome?
- Tell us about a time when you had to handle sensitive information. How did you ensure compliance with data protection and confidentiality standards?
We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We ask you to present your own work and ideas throughout the application process.
Please note: Without a supporting statement, your interest will not be progressed. If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing recruitment@suffolk.gov.uk or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process.
Closing date: 11.30 pm, 28 October 2025.
Promoted as FJ (Featured Job) on Suffolk Jobs Direct.
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.
In return, you’ll enjoy:
- up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
- membership of a competitive Local Government Pension Scheme (LGPS)
- travel, lifestyle, health and wellbeing benefits
- performance-related annual pay progression, in addition to an annual cost-of-living pay increase
- training and encouragement to expand your knowledge
- a variety of career development opportunities across our organisation
- diverse and active staff networks
- flexible working options, with the right to request flexible working from your first day
Plus lots more!
If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).
