The role of the Curriculum Support Assistant is to support Cambridgeshire Skills curriculum delivery and management teams with the effective running of the service.
To provide first class customer service to potential and existing learners and all the service’s partners and stakeholders.
Undertake a range of administrative tasks and ensure the accurate processing of learner data in the service MI system, generation of timely reports to support management of the service.
Be supportive to our communities and customers to ensure that the service they receive is positive and effective.
For more information about this opportunity please contact Angelina Winn on: angelina.winn@cambridgeshire.gov.uk or craig.mossman@cambridgeshire.gov.uk
What will you be doing?
This position is based at March Community Centre and will support new and potential learners over the phone, e-mail or in person.
- Provide detailed information and advice to potential and existing learners to help them find the most appropriate and suitable course to support their needs
- Support learners with their applications and enrolments onto course
- Assess learners eligibility for courses
- Ensure details of learners are recorded correctly in the services Management Information System and accurate administrative records are maintained
- Provide general administrative support across the service to ensure that key operations are being delivered to our learners, partners and stakeholders
- Support with financial processes such as taking learner payments, raising purchase orders and invoices
- Work across the service as required
- When requested provide invigilation support for exams
- Ability to travel
About you
Cambridgeshire Skills is Cambridgeshire County Councils adult learning service.
- We offer a range of courses and learning opportunities for adults aged 19+
- We enable adult learners to gain skills which will lead them to meaningful, sustained, and relevant employment, or enable them to progress to further learning
- Our courses support wider outcomes such as improving health and wellbeing, equipping parents/carers to support their child’s learning, and developing stronger communities
- We delivery across Cambridgeshire from various venues including Libraries
We enable individuals to improve their skills, confidence and employability.
Our benefits
We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage…
- A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family
- Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme
- Take your bank holidays flexibly to better suit your personal circumstances
- Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings
- Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth
- Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
- Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network
- Opportunities to nominate and receive Employee Recognition Awards
- An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes
Take a look at our Employment Benefits Brochure attached to this advert to find out more.
