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Accessibility Statement

This accessibility statement applies to workforceeast.org.uk

How accessible this site is

This website is run by Improvement East on behalf of 11 authorities within the Eastern Region. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader

All images and banners have colour contrast that adheres to the accessibility regulations. We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

We know some parts of this website are not fully accessible:

  • the text will not reflow in a single column when you change the size of the browser window
  • you cannot modify the line height or spacing of text
  • not all of our videos have captions
  • you may not be able to skip to the main content when using a screen reader

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact the project team at EasternRegionCIB@norfolk.gov.uk. We’ll consider your request and get back to you with how we can support your request as soon as possible.

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements please contact the project team at EasternRegionCIB@norfolk.gov.uk.

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Improvement East, on behalf of 11 authorities within the Eastern Region, is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non-accessible content

The content listed below is non-accessible for the following reasons:

  • Accessing text based content
    You cannot modify the line height or spacing of text. You may not be able to change colours, contrast levels and fonts within the website. In some instances you may not be able to skip to the main content when using a screen reader. If changing the size of the browser, content will adapt but on some pages the text will not reflow in a single column. However, some external accessibility tools may allow you to do this. We’ve assessed the cost of fixing the issues with navigation and accessing text We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations.
  • Rich media
    Throughout the site, there may be some instances where our rich video content does not have captions. These videos have been provided across our 11 authorities and have not been created by the Eastern Region. An embedded map is also used to visually display the 11 authorities that make up the Eastern Region. This embedded map will not have screen-reader accessibility.

Preparation of this statement

This statement was prepared on 25th September 2025.

This site has not had a formal external accessibility audit.

Our Authorities

These are the 11 authorities that make up the Eastern Region:

Bedford Borough Council logo
Cambridgeshire County Council logo
Central Bedfordshire Council logo
Essex County Council logo
Hertfordshire County Council logo
Luton Borough Council logo
Norfolk County Council logo
Peterborough City Council logo
Southend-on-Sea City Council logo
Suffolk County Council logo
Thurrock Council logo
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