You will work directly with parents/carers and children who are at the edge of care, to achieve agreed goals through coaching, parenting intervention and applying relationship-based practice.
- Provide intensive, relationship-based support to children and young people aged 10+ and their families, helping them to remain safely at home where possible.
- Work with young people experiencing complex challenges, including family breakdown, exploitation, and other safeguarding risks.
- Build positive and trusting relationships with children, young people and families, tailoring your approach to meet their individual needs.
- Use evidence-based interventions and work alongside specialist professionals to help families achieve lasting positive change.
- Work collaboratively with colleagues and partner agencies to develop and deliver effective support plans.
- Maintain accurate case records and ensure all work is recorded appropriately.
- Work flexibly to meet the needs of children and families, including occasional evening and weekend working.
We offer flexibility to ensure families get the support they need. This role includes some evening and weekend work within extended service hours (weekdays 9am–10pm, weekends 2pm–10pm), which will involve working approximately 1 evening a week and 1 weekend day a month.
About you
No formal qualifications are required for the role, you will receive Motivational Interviewing training, NVR training and ARC training.
Essential:
- Experience and understanding of case management including assessment, action planning and reviews
- Experience of planning, delivering and evaluating support activities for and with young people and their carers
- Knowledge of the issues affecting young people at risk of Child Exploitation
- Knowledge and understanding of Equality and Diversity Issues
- Knowledge of child development and adolescents, social, emotional and mental health needs.
- Knowledge of safeguarding where children are at risk of intrafamilial harm, including substance misuse, domestic abuse and mental health.
- Ability to engage effectively with vulnerable and challenging young people in a variety of settings and to achieve positive outcomes with them, including children at risk of admission due to mental health concerns.
- Diving License and access to a vehicle.
Desirable
- Knowledge of relevant legislation and policies relating to this service user group.
- Relevant professional qualification in Youth/Community work, Social Care, Health or Education.
- Previous experience of working with children and families
This is an exciting opportunity to join an innovative and passionate team who are achieving real change and positive outcomes for children in care and families of Hertfordshire.
We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.
This job role is Level 9. Please locate the job profile here:
Job profiles – Health and social care
To hear more about this opportunity please contact Sarah Burns (Sarah.Burns@hertfordshire.gov.uk)
Interview Date: 14th October 2026
How to apply
As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.
Additional information
We are changing
Hertfordshire County Council is undergoing Local Government Reorganisation (LGR). If you are employed by Hertfordshire County on 1 April 2028, it is expected that most roles will transfer to the newly-created unitary councils on existing terms and conditions under TUPE (Transfer of Undertakings – Protection of Employment) principles.
LGR is one of the biggest changes we will face in a generation. It will reshape how we work and how services are organised and gives us a real opportunity to build something better. To find out more, visit https://www.hertfordshire-lgr.co.uk/
Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.
Safeguarding
This role has been identified as requiring a Disclosure & Barring Service (DBS) check.
Driving required
You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.
English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.
