Engagement Officer – Employment and Skills Academy
Team: IES – Employment and Skills Academy
Job Family: Advising – CBG11
Salary: £42,396 – £45,758 per annum pro rata
Hours: 37 hours per week
Location: You will be expected to attend a CBC office location as often as needed to carry out your role, which will be no less than once per month.
Contract Type: Hybrid – 12 months fixed term (Maternity Cover)
Closing date: 20th September 2026
Interview date: 7th October 2026
About the role:
The Bedfordshire Employment and Skills Academy (BESA) seeks to develop and deliver services that support adults, young people and businesses improve their skills levels, get people into work or further training, and support economic growth.
We are looking for a talented and proactive Engagement Officer to join our team, for a fixed term period of 1 year. This is an exciting opportunity that plays a key role in promoting learning and employment opportunities to residents, increasing engagement, and ensuring funding is fully utilised to support individuals, employers, and communities.
Working with a wide range of stakeholders, you will lead the development and delivery of marketing and engagement activities that raise awareness of our full offer while ensuring compliance with funding, branding, and accessibility requirements.
Key responsibilities include:
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Managing and developing communications and promotional activities to maximise engagement and utilisation of funded programmes.
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Creating high-quality marketing content that meets branding, accessibility, and funding compliance requirements.
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Monitoring and evaluating marketing and engagement performance through analytics, surveys, dashboards, and reporting.
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Producing and maintaining accurate, professional documentation and promotional materials.
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Presenting information to stakeholders at meetings, events, and community engagement activities.
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Building positive relationships with employers, partners, suppliers, and other stakeholders.
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Supporting the service to achieve its strategic objectives through effective marketing and engagement practices.
You will have:
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Proven experience in marketing, communications, engagement, or a related field.
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Excellent written communication skills with the ability to produce reports, articles, promotional materials, and stakeholder communications independently.
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Strong analytical skills and experience using Microsoft Excel to interpret, track, and report performance data.
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Experience using marketing analytics, engagement metrics, surveys, and dashboards to measure impact.
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An excellent understanding of branding, accessibility requirements, and customer-focused communications.
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Strong organisational skills with the ability to manage multiple priorities and deadlines.
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Confidence in presenting information and engaging with a variety of audiences.
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GCSE Grade 4/C or above (or equivalent) in English and Mathematics.
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A Level 2 IAG and marketing qualification is desirable; however, equivalent professional experience will also be considered.
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An enhanced Disclosure and Barring Service (DBS) check is required for this role.
The role is being offered on a fixed term basis for a period of 12 months. This role is covering a period of maternity leave and employment will cease when the period of leave has ended. The Council cannot confirm how long the period of leave will last, but it is unlikely to be more than 12 months. The Council cannot guarantee you any minimum or maximum period of employment.
Our Offer
We have a number of rewards and benefits available to our staff, to view these please visit our Rewards and Benefits page
Our aspiration is to be a truly flexible employer. We welcome discussion on location, hours and working pattern as part of the application process.
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You will be expected to demonstrate how you meet the key accountabilities and competencies in this Recruitment Pack.
For an informal discussion about this position, please contact: Laura Dunn on Laura.Dunn@centralbedfordshire.gov.uk
For queries related to the recruitment of this vacancy, please contact: The Recruitment Team at recruitment@centralbedfordshire.gov.uk
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Safeguarding:
Central Bedfordshire Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees, volunteers and contractors to share this commitment. This post is subject to the disclosure of criminal records.
To maintain a fair and consistent approach for applicants, it is Central Bedfordshire Council’s policy to only consider applications made via our online application system and we therefore thank you for not submitting your application offline.
Your application to us is a reflection of who you are professionally and should give us an accurate and authentic picture of your skills, experiences and if applicable qualifications. Before you submit your application, we will ask you to confirm if you have used AI.
All new starters will join us on a four‑month probationary period. During this time, if you are offered a Hybrid role you will be required to attend a Central Bedfordshire Council office location more frequently to support thorough and well‑supported onboarding into your role. Please keep this in mind if you anticipate extensive travel to Central Bedfordshire.
Please note we are unable to offer sponsorship for our roles. Successful applicants that may require a visa will need to consider the options for obtaining and/or maintaining the legal right to live and work in the UK for the duration of the contract offered.
Free information, advice and guidance into work or learning
Bedfordshire Employment and Skills Academy (BESA) provides free, impartial, information advice and guidance to those aged 16+ looking to get into work, learning or exploring a change of career.
