Operations Manager | 10637 | Permanent Contract | 37 hours per week | £50,166 to £54,227 per annum | Grade L | Countywide

Norfolk Youth Justice Service (NYJS) is a high performing multi-agency service whose purpose is to prevent offending by young people and repair the damage to victims of their crimes. We are looking to recruit someone to our partnership strand who wants to work in a challenging but highly rewarding environment with a motivated, creative and skilled staff group. Please note, Operations Managers need to be able to work across the whole service. 

The Operations Manager reports to the Service Area Manager and will be initially responsible for the line management of case work practitioners and specialist workers within the Partnership Strand. This post will also take lead responsibility for specific areas of YJS practice such as education, training and employment, parenting, substance misuse and the early intervention custody project. 

The successful candidate will have a real commitment to delivering high quality services and to working within the local community in partnership with key statutory agencies to make Norfolk an even safer place to live.  Safeguarding and managing risk and strong leadership are essential.

You will need to be motivated and committed to working with our diverse staff group and communities. You will also be educated to degree level or hold a social work or other allied professional qualification or have significant relevant experience of working in social care or criminal justice. You will also need a minimum of three years experience of direct working with children and families within the arena of youth justice. 

In line with our current ways of working, you’ll be expected to be in the office at least 2 days a week, in addition to team days.

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria.

For an informal discussion please contact, Patrycja Salbut-Jezior, Service Area Manager via Patrycja.salbut-jezior@norfolk.gov.uk / Tel: 01603 679125

To apply, you must download a Norfolk County Council application form >> Here << and attach it to your online application.  Applications without a completed application form will be rejected. 

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement 
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need. 
• Financial benefits such as:
  • ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.   
  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.

  • Tax efficient ways of getting extra pension and new bikes

  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)

  • A payment if you refer someone you know to a hard to fill job

You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.  

Redeployment closing date: 10 June 2026 at 23:55

All other applicants closing date: 17 June 2026 at 23:55

nWe have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage.  Our economy is growing and driven by innovation in a number of sectors, including energy and food.  We also have ambitious plans for new housing and a building programme for schools across Norfolk.  Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate.

We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county.

We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation.

We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.
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