Family Hub Parental Outreach Worker
Salary: £33,531- £38,052 per annum
Grade: D
Fixed-Term Contract – 18 months
Full-Time – 37 Hours per Week
The role involves providing a range of high quality universal and targeted family services that meets the needs of families. Involving parents/carers in their children’s learning and supporting parents to access the whole range of Family Hub services are integral aspects of the role.
Key Experience and Skills
- Ability to communicate effectively with both young children and their parents/carers.
- Ability to work and liaise with a variety of agencies.
- Ability to work with members of the local community.
- Ability to plan, deliver and evaluate a range of services for families and their children.
- Ability to identify targets areas and implement appropriate interventions under the direction of the Family Hub manager.
- Ability to be flexible to work across borough where the service need requires and to cover for holidays, sickness and other requirements.
- Good organisational skills.
- Computer literate.
- Ability to demonstrate a high standard of childcare practice in order to act as a role model for developing parenting skills.
- Ability to keep concise accurate case notes and to prepare reports for reviews, case conferences or other requests.
- A valid full UK driving licence and use of a car to travel across the borough.
- Experience of planning age appropriate activities.
- Experience of supporting parents in children’s learning.
- Experience of supporting, developing and encouraging people.
- Experience of working with targeted families.
Qualifications essential to the role –
- Child Care qualification equivalent to NVQ Level 3
DBS Check: An Enhanced level Disclosure and Barring Service (DBS) check with Children’s Barred List is required for this post.
Benefits of Working with Us
At Thurrock Council, we value our employees and offer a comprehensive benefits package, including:
- Generous annual leave entitlement
- Local Government Pension Scheme
- Flexible and hybrid working opportunities (where applicable)
- Ongoing training and professional development
- Employee assistance programme and wellbeing support
- Staff discounts and local offers
- A supportive and inclusive working environment
Important Dates
Closing Date (Redeployment Only): 21st May 2026
Closing Date (Internal & External): 31st May 2026
Interview Date: To Be Confirmed
Additional Information
If you have any queries regarding the post or interview process, then please contact Lesa Philip at Tilbury Family Hub on 01375 858243 | LLPhilip@thurrock.gov.uk
To view the Job Profile and Person Specification, please follow the link below:
Download Job Profile (PDF Document)
Application Requirements
As part of the Safer Recruitment process, Gap Management is required for all Safeguarding roles. Please complete the Gaps in Employment grid provided (refer to the example document for guidance) and upload it under Miscellaneous Documents as part of your application.
If the Job Profile and Person Specification list any qualifications as essential, please also upload copies of those relevant qualifications.
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Why Thurrock?
Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.
Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead.
This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.
Our location
Thurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000 residents.
We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes.
Thurrock is just half an hour journey away from the centre of London by train and well connected by road.
Staff benefits
We offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.
Further information can be found here Employment benefits | Working for the council | Thurrock Council
Equality, Diversity & Inclusion
Thurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification.
We serve a diverse community where people are different yet equal. Diversity underpins everything we do.
For further information about Thurrock Council please visit our website: Thurrock Council
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