Job Title: Domestic Abuse Officer
Salary: £39,027 – £44,463 per annum
Grade: E
Contract Type: Permanent
Working Hours: 37 hours per week
About the Department
The Housing Safeguarding Team sits within Corporate Services and plays a vital role in protecting vulnerable residents, preventing harm, and ensuring that safeguarding responsibilities are embedded across all housing functions. The team works closely with Housing Options, Community Safety, Social Care, and a wide range of statutory and voluntary partners to identify risk early, coordinate effective interventions, and ensure that residents receive safe, appropriate support.
As part of this team, you will contribute to a proactive safeguarding culture, ensuring that domestic abuse, exploitation, and other safeguarding concerns are recognised, responded to, and escalated appropriately. The team leads on multi‑agency engagement, supports frontline staff with complex cases, and ensures the council meets its statutory duties under safeguarding and housing legislation.
About the Role
As a Domestic Abuse Housing Officer, you will act as the council’s specialist consultant on domestic abuse within a housing context. You will support Housing Options Officers with complex cases, lead on risk assessment and safety planning, and ensure that survivors receive the right support at the right time.
You will be a key representative for Housing within the Multi‑Agency Safeguarding Hub (MASH) and a core participant in the Multi‑Agency Risk Assessment Conference (MARAC) process. You will also manage the council’s Housing Sanctuary Scheme, ensuring high‑quality delivery and effective protection for survivors.
This role offers the opportunity to make a real and lasting difference to the lives of individuals and families affected by domestic abuse. Your work will directly contribute to improving safety, preventing homelessness, and strengthening the council’s safeguarding response.
What We’re Looking For
We’re looking for someone who has:
• Strong professional practice and the ability to work independently under pressure.
• Experience engaging with survivors of domestic abuse.
• Excellent communication skills, both written and verbal.
• Ability to work effectively across multi‑agency partnerships.
• Strong analytical skills and the ability to manage complex casework.
• High levels of resilience and calmness in challenging situations.
• Ability to prioritise workloads and meet deadlines.
Essential qualifications:
-
At least two years’ experience working in a field that supports survivors of domestic abuse (e.g., housing, safeguarding, social care, criminal justice, voluntary sector, IDVA/ISVA work).
-
Strong knowledge of domestic abuse, including the Domestic Abuse Act 2021. Understanding of the dynamics of domestic and sexual abuse, risk assessment, safeguarding, and multi‑agency working.
Desirable Qualifications:
-
Social Work qualification (e.g., BA Social Work, DipSW) with three years’ post‑qualifying experience.
-
Experience working with police or community safety teams, especially around sanctuary schemes or safe accommodation.
-
Knowledge of housing‑related legislation, including: Tenancy management, allocations, homelessness prevention.
DBS Check: Enhanced DBS with Adults Barred list is required for this post.
Benefits of Working with Us
At Thurrock Council, we value our employees and offer a comprehensive benefits package, including:
- Generous annual leave entitlement
- Local Government Pension Scheme
- Flexible and hybrid working opportunities (where applicable)
- Ongoing training and professional development
- Employee assistance programme and wellbeing support
- Staff discounts and local offers
- A supportive and inclusive working environment
Closing Date (Redeployment Only): 23rd April 2026
Closing Date (Internal & External): 4th May 2026
Interview Date: To Be Confirmed
Additional Information
If you have any questions about the role or interview process, please contact:
Marsia Charman, Safeguarding, Domestic Abuse & VAWG Manager
housingsafeguarding@thurrock.gov.uk | 07904 443607
To view the Job Profile and Person Specification, please follow the link below:
Download Job Profile (PDF Document)
Application Information
As part of the Safer Recruitment process, Gap Management from when leaving full-time education is required for all Safeguarding roles. Please complete the Gaps in Employment grid provided (refer to the example document for guidance) and upload it under Miscellaneous Documents as part of your application. Please provide a full history with explanations of any gaps and ensure you also upload a copy of your full CV.
If the Job Profile and Person Specification list any qualifications as essential, please also upload copies of those relevant qualifications.
n
Why Thurrock?
Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.
Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead.
This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.
Our location
Thurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000 residents.
We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes.
Thurrock is just half an hour journey away from the centre of London by train and well connected by road.
Staff benefits
We offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.
Further information can be found here Employment benefits | Working for the council | Thurrock Council
Equality, Diversity & Inclusion
Thurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification.
We serve a diverse community where people are different yet equal. Diversity underpins everything we do.
For further information about Thurrock Council please visit our website: Thurrock Council
n
