Quality Assurance Officer | 11036 | Permanent Contract | 37 hours per week | £45,268 to £49,818 per annum | Grade K | Countywide

An exciting opportunity has arisen to join the Quality Assurance (QA) Team as an Assurance Officer within the Independent Statutory Services, Assurance & Practice.  

We are looking for enthusiastic, dynamic, and professional individuals, who are passionate about quality and providing excellent services to children. We feel proud to be part of an Outstanding Children’s Services and to work with our colleagues across the whole service to continue to drive high-quality practice .

This position requires you to be able to undertake a range of QA activity, analyse information, intelligence and data at pace and be able to work forensically and tenaciously to ensure the services to children are delivered to an excellent standard.   

You will be working alongside experienced colleagues within the QA Team and the wider service, you will have the opportunity to use your knowledge, experience and relational skills to provide scrutiny, support and challenge to the workforce, use your influence, and develop professionally. 

You will need to have recent or current working knowledge of practice, social care & SEND legislation and a working knowledge of Ofsted & SEND Inspection Frameworks.

You will need to have access transport to undertake quality assurance duties across the county, sometimes at short notice.

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria.

For more information and an informal conversation please contact Sarah Hewitt on sarah.hewitt@norfolk.gov.uk

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement 
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need. 
• Financial benefits such as:
  • ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.   
  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.

  • Tax efficient ways of getting extra pension and new bikes

  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)

  • A payment if you refer someone you know to a hard to fill job

You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.  

Redeployment closing date: 29 October 2026 at 23:55

All other applicants closing date: 8 November 2026 at 23:55

nWe have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage.  Our economy is growing and driven by innovation in a number of sectors, including energy and food.  We also have ambitious plans for new housing and a building programme for schools across Norfolk.  Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate.

We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county.

We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation.

We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.
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