We are recruiting a Link Worker to join the High Impact Use (HIU) team. This service aims to improve the outcomes of people who are frequently using NHS urgent and emergency care.Working across Cambridgeshire and Peterborough, the Link Worker will work directly with people who have accessed hospital Emergency Departments frequently and whose needs are likely to be complex but non-medical. The aim is to better understand each person and their needs that bring them to ED, but which cannot be met there. This team is hosted by Cambridgeshire County Council (Communities Service) on behalf of the wider Integrated Care System.For more information, please contact either of the High Impact Use Service Managers:Joe.Gilbert@cambridgeshire.gov.uk07767 013427ORMary.Barnes@cambridgeshire.gov.uk07951 603827Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment. What will you be doing? Joining an established team, the Link Worker will support adults who are using a lot of unplanned services but no one service has been able meet their needs.Using a personalised care approach, this support will be offered via a mix of listening, practical help and advocacy and/or connection with wider system services. Creative and innovative approaches to support are encouraged. Direct work will take place in a variety of venues including people’s homes, community venues or digitally. About you Full training will be given but the following experience is required for the role:You will have a good understanding of health inequalities and the wider determinants of health.You will have significant experience as a case holding practitioner/worker, with an approach that aligns with personalised care. You will have experience of partnership working and navigating services. Our benefits We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage…A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your familyBuy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice schemeTake your bank holidays flexibly to better suit your personal circumstancesMake Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savingsAccess to development opportunities, apprenticeships and qualified coaches to support your personal and professional growthPaid volunteering hours each year so you can make a positive impact on our community during your normal working dayAccess to Peer Support Groups through our IDEAL staff equality, diversity and inclusion networkOpportunities to nominate and receive Employee Recognition AwardsAn Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemesTake a look at our Employment Benefits Brochure attached to this advert to find out more.